FAQ
Where do you deliver?
ZAVOR SHOES currently provides delivery services only within the United Kingdom. Orders placed with addresses outside this region cannot be fulfilled.
How long will my order take to arrive?
Orders are prepared within 1 to 3 business days after confirmation of payment.
Delivery usually takes between 7 and 14 business days once dispatched.
Overall, the full process may take up to 17 business days.
How can I follow my order?
After your order is shipped, you will receive an email with tracking details.
Please allow up to 48 hours for the tracking information to update.
Do I need to pay for shipping?
Shipping fees are calculated at checkout and clearly shown before completing your purchase.
Can I send an item back?
Yes, returns can be requested within 14 days of receiving your order, in line with UK consumer regulations.
Items must be returned unused and in the same condition as received.
How do refunds work?
To request a refund, please contact our support team at contact@zavorshoes.store and include your order information.
Refunds are processed after the returned item is received and reviewed, typically within 5 to 10 business days.
What if I receive the wrong or a damaged product?
If there is an issue with your order, please contact us within 48 hours of delivery and provide clear images showing the problem.
We will arrange an appropriate solution as quickly as possible.
Which payment methods are accepted?
We accept secure payments through reliable third party providers available during checkout.
Your payment information is handled securely and is not stored by ZAVOR SHOES.
Can I update or cancel my order?
Changes or cancellations can only be made before the order has been processed.
Please contact us as soon as possible after placing your order.
How can I contact support?
You can reach our support team using the details below:
Email: contact@zavorshoes.store
Phone: +54 9 11 7627-9678
Website: https://zavorshoes.store
Our support team is available Monday to Friday during standard business hours.