Refund policy

At ZAVOR SHOES, we are committed to ensuring a clear and fair post purchase experience. Please review the terms below before placing your order.

Return Conditions

You may request a return within 14 days of receiving your order, in accordance with applicable UK consumer laws.

To qualify for a return:

The item must remain in its original, unused condition
All original packaging must be included
Proof of purchase must be provided

Certain products may not be eligible for return due to hygiene or safety considerations.

Requesting a Return

To begin a return request, please contact our support team at contact@zavorshoes.store

Once your request has been reviewed, you will receive instructions on how to return the item. Returns sent without prior approval may not be accepted.

Refund Procedure

After receiving the returned product, our team will assess its condition and notify you of the outcome.

If your request is approved, the refund will be issued to your original payment method within 5 to 10 business days. The exact timing may depend on your payment provider.

Return Shipping

Customers are responsible for covering return shipping costs, unless the product received is faulty, damaged or incorrect.

Damaged or Incorrect Orders

If your order arrives with any issue, please contact us within 48 hours of delivery and provide clear photographic evidence. We will arrange a replacement or refund at no extra cost.

Delayed Refunds

If you have not received your refund within the expected timeframe, we recommend contacting your bank or payment provider first. If further assistance is required, please reach out to us.

Contact Information

For any enquiries related to returns or refunds, please contact:

ZAVOR SHOES
Website: https://zavorshoes.store
Email: contact@zavorshoes.store
Phone: +54 9 11 7627-9678